Are you currently considering how to transform your customer experience – Bob can help.
You can access his world leading approach to training via LinkedIn Learning. With his 24 online courses he is proud to be one of the most prolific LinkedIn Learning Facilitators.
His proven track record to deliver online training around the world is also available to you face to face.
An 18- year veteran in IBM management, Bob has a solid background in team creation, motivation and management focused on strategic implementation and day-to-day process optimization. As a PMI® certified Project Management Professional, IBM certified Executive Project Manager and Certified Boeing Aircraft Corporation Project Coach, I am known for building cohesive high-performing teams through strategy, corporate development and project management.