Owen is Managing Director of GoodPractice and the author of several well-respected research papers into how learning occurs in mid-to-large sized organisations. Owen’s career started in L&D as an internal consultant, and later manager, with a number of FTSE 100 companies. Seeing the growing potential in learning technologies, he joined GoodPractice nine years ago and was previously Director of the product development team. Passionate about performance improvement, Owen and his team use data, user-centric design and proactive experimentation to develop and refine online solutions to real-world problems. Owen is a Fellow of the Learning and Performance Institute.